Privacy by restraint
Begin with only what is needed.
A thoughtful first conversation does not require the sensitive details of your home, travel, finances, or pet's full medical history.
Start with a general area
Share only a general area, neighborhood, city, or ZIP at first. Do not share an exact home address. Villa Flor can discuss service range before any more specific location detail is needed.
Share care details in stages
Temperament, routines, comfort cues, general timing, and the kind of care being considered are enough for a first conversation. More sensitive details belong in a later, appropriate step only if they are relevant and care moves forward.
Keep the first note simple
Avoid access instructions, alarm information, payment details, identity documents, detailed medical records, and travel plans. If a detail is not needed to understand fit, leave it out.
Questions about privacy
Bring any privacy concern to the consultation before sharing additional information. A clear answer should come before a sensitive detail.